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Keep up to date with the latest in technology trends and business strategy. Learn fresh, practical tips to better your business through leveraging technology.

Written By Priscila Bernardes Aug 21, 2018 8:17:09 AM

Business Growth Business Culture Lancom Life

Getting to know: Kevin Williamson

Kevin first joined Lancom in 2005 as a Systems engineer, but we knew he was made for relationship management! In his first 7 years at Lancom he helped us solidify our Managed Services practice, and grow our customer base through building solid solutions for New Zealand SMEs.

Seven years later, Kevin re-joined Lancom as a Sales Director, after working for organisations such as Spark & Dimension Data. We chatted to Kevin about his career aspirations, and the motivation to return to Lancom.

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Written By Priscila Bernardes Aug 13, 2018 5:40:31 PM

Business intelligence Keep up with Technology Business Growth

The sudden death of business reporting as you know it

…Is greatly exaggerated. But its evolution is right here, right now.

There’s a reason business reporting as you know it is coming to something akin to a sudden death. But, attention grabbing headline aside, business reporting isn’t going anywhere. Instead, it is changing radically away from the Excel spreadsheets you know (and truth be told, probably love), to something far better. Power BI and live reporting.

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Written By Priscila Bernardes Aug 7, 2018 12:56:57 PM

IT security

Two Factor Authentication:The Email Protection Must-Do

Ah, internet scams. They’re everywhere these days and, as you can imagine, they are increasingly sophisticated in their attempts to fool you into handing over hard-earned cash. One of the most recent to emerge presents you with one of your own passwords as well as a lurid story about internet surfing habits in an effort to scare you into paying money to the scammer.

Without going into the gory details of that particular scam (because it is just one example of many), it does serve to highlight the necessity for two-factor authentication (2FA) for all your online accounts and services. With businesses relying on emails as its main communication tool, and hackers being aware of this, it’s an excellent idea to enable 2FA for your Outlook emails, too.

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Written By Priscila Bernardes Aug 7, 2018 7:56:28 AM

Business Growth Business Culture Lancom Life

Getting to know: Dmitry Orlov

Starting as a Graduate Engineer, Dmitry joined Lancom's helpdesk team 24 months ago. Since then, we have seen him achieving fantastic customer satisfaction (CSAT) scores from our customers, take part on our Lancom TV program, and overall providing excellent problem solving, while delivering a fantastic customer experience.

In an informal discussion, Dmitry has shared his highlights from the past two years.

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Written By Imran Sadiq Aug 2, 2018 5:08:58 PM

cloud computing Digital Transformation Amazon Web Services

Why your AWS infrastructure must be Well Architected

Don’t be fooled by the deceptive ease with which you can get started on the Amazon Web Services cloud. While it is certainly true that you can get stuck in with nothing more than a credit card and a vague idea of what you’re after, it pays to start with sound foundations so that as your needs grow and evolve (as they inevitably do – just about everyone who tries AWS very quickly becomes a big fan of it’s low-cost, high-value services), you don’t end up with a horrendous tangle.

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Written By Priscila Bernardes Jul 27, 2018 12:15:01 PM

efficiency innovation Business Partnerships

Our philosophy: Leverage through technology for SMC's

On this platform, we speak a lot about facilitating your business growth. From technology to strategies, to productivity hacks to culture – we cover a lot! Today's article is a little different, we want to open the doors to the "backend", and expose our processes, our people, and what we are doing to ensure those who partner with us are getting the best from us.

Being in the business of providing technology solutions to other businesses, we recognise that our clients success is ultimately ours. Our best stories are those told by our customers, not by us. Because of this, we believe that if we double down our focus on helping our clients business’ grow, ultimately, we will grow too.

Curious for a behind the scenes look? Let's get into it!

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Written By Anastasia Ramsay Jun 27, 2018 3:52:25 PM

innovation Business automation Digital Transformation

Our move from paper to dashboard reporting

Sometimes, the tried and true gets tired, outdated, and inefficient.

Recently, we have come to this conclusion with our account management monthly client reporting model, and decided to leverage the power of dashboards to shave countless hours off our reporting model, provide increased transparency, and allow us to give more value to our clients during our monthly meetings.... And least we forget, reduce our environmental footprint!

Curious to get an inside glimpse as to how we’re moving to a paperless reporting system? Here’s the inside scoop!

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Written By Priscila Bernardes Jun 22, 2018 12:59:11 PM

innovation Business automation Digital Transformation

The six ways innovative companies are growing in 2018

These days, there’s a persistent drive for organisations of every type to be innovative. It’s implied every time you hear the term ‘digital disruption’ or ‘digital transformation’. But just what does it mean to be innovative – and is it really necessary for your business?

It’s easy to answer the first part of that question.

‘Innovative’ simply means ‘something new’ and there are multiple opportunities within most businesses to do just that (new processes, experiences, features, customers, products and services, and business models.)

→ Click to tweet! 

 

In turn, most of these opportunities can be partially or fully enabled by readily available technology. More on that in a moment.

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Written By Anastasia Ramsay Jun 19, 2018 9:00:00 AM

Software Development Business automation Digital Transformation

Managing a development project (but not a software developer)? Here's how.

These days, software is everywhere and just about every business relies on software developed specifically for that organisation. You might find yourself in a position where it’s necessary to commission and control the production of some code – a task which can appear Sisyphean because you don’t know much about the process.

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Written By Priscila Bernardes Jun 5, 2018 3:39:51 PM

cloud computing Digital Transformation

Your management will change with cloud computing, here's how

Over at the Harvard Business Review, a fascinating article which points out (in an almost Nietzschean fashion with the two-way street of the abyss) that the impact of technology in the workplace doesn’t just change the way people get things done, it also influences the way in which businesses are managed and governed.

Once said, the claim makes perfect sense, in the way that pointing out the obvious makes for a ‘duh, why didn’t I think of that’. It also immediately begs the question of how the cloud is changing management in today’s businesses. And, of course the writer Quentin Hardy goes on to point out just exactly that (I’ll get to that in a minute).

What all know is that the cloud is pervasive today. Regardless of business type or size, the cloud plays anything from a small role to an all-encompassing one. For most companies, there’s also a simple rule: the more cloud, the better. After all, flexibility, capital cost reduction, the availability of ‘high technology’ at low prices are all features and benefits with universal appeal.

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