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IT performance report

Overall score
People
Processes
Management
Technology
IT Support

Results and recommendations

People

How successful have you been in using technology to attract and retain good people, improve mobililty and measure performance usoing technology?

Based on your score, our advice would be to:

Congratulations, your people technology strategy is at the leading edge. You are in a position to leverage your investment in technology to attract and retain top people. Focus on cloud automation and application integration.

Processes

How mature are your business processes, how well are they documented and are you leveraging process automation to improve productivity?

Based on your score, our advice would be to:

Congratulations, your processes are well documented, mostly automated and you have a structured system of reviewing and improving processes in your business. You are in a position to leverage your investment in sales automation to increase market share and improve productivity.

Management

Do you view technology as a cost or a business enabler, how well do you plan for and implement new technology and how much technology risk are you carrying?

Based on your score, our advice would be to:

Congratulations, you see technology as an investment in your business and use it as a differentiator. Focus on leveraging your investment in business intelligence to make you more agile. Review your BCP annually and include new employees in workplace simulations.

Technology

How secure is your data and your systems, how well are documents managed and are you leveraging cloud technology to keep up with your competitors?

Based on your score, our advice would be to:

Congratulations, you recognise the importance of technology in your business and you have invested in cloud technologies. You have robust systems in place to manage signficant change and your security is tight. You are in a position to leverage your technology to improve productivity through process automation and application integration

IT Support

How well are your IT support resources performing, is there a robust capacity model and can you measure your return on investment?

Based on your score, our advice would be to:

Congratulations, you have thought carefully about how IT support is delivered and managed and you are getting a significant return on your investment. Focus on increasing your IT service automation so resources can focus on solving business problems and improving productivity and profitability.