A Managed Service Provider (or an MSP) is a business that specialises in the remote management of other businesses IT infrastructure, and/or hardware. This type of work is typically performed under a subscription basis, where you pay a fixed monthly fee to have your technology systems maintained, as well as an incident response service.
With Lancom, we are able to customise your outsourced IT support to fit your business. Want help in one area, but can confidently handle another? No problem! We build solution plans customised to your needs.
Time spent waiting on technology issue resolutions, or tasks hindered by inadequate technology is removed, leading to increased workplace productivity.
Rest peacefully in a world full of cybercrime, knowing that IT professionals have ensured your data is protected using the latest cybersecurity technology.
In the off chance you do fall victim to a cyber-attack (or any other type of business disaster), you can take comfort in knowing your business information is not lost, and you can pick up and resume right where you left off.
Stop paying for your
Ensure your technology is helping your business work towards its goals by aligning your IT strategy with your business
Now that you know the opportunities of outsourcing your IT to an MSP, we're sure your next question is, ‘What does the outsourcing process look like for my business?’
To answer your question, we have sat down with our General Manager, Waruna, to discuss the benefits, when you should not outsource your IT, and what the process of outsourcing to a Managed Service Provider looks like.