How secure is your data and your systems, how well are documents managed and are you leveraging cloud technology to keep up with your competitors?
Based on your score, our advise would be to:
Carry out a full review of your ICT policies and procedures, it is likely that you are have high risk exposure to data theft, loss or corruption. Test backups to make sure they are working and ensure backup data is going off site. Allocate a budget for ICT and consider whether there are any cloud technologies that are worth investigating, starting with email. Consider implementing a web based application with search fucntionality for shared files.
Regularly update IT policies and procedures and include in new staff induction process. Consider intrusion detection testing. Develop a change control process to minimise the impact of major system changes. Expand your use of cloud technologies and plan for the removal of servers as part of your next technology refresh cycle. Consider moving telephony and document management to the cloud.
Congratulation, you recognise the importance of technology in your business and you have invested in cloud technologies. You have robust systems in place to manage signficant change and your security is tight. You are in a position to leverage your technology to improve productivity through process automation and application integration.