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Keep up to date with the latest in technology trends and business strategy. Learn fresh, practical tips to better your business through leveraging technology.

Priscila Bernardes

Priscila Bernardes
Passionate about relationship building, Priscila leads Lancom’s customer experience and growth initiatives. With an Executive MBA and a decade of IT experience, Priscila loves challenging the status quo and finding innovative ways to service our clients, while sharing what she is learning with the community.
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Recent Posts

Written By Priscila Bernardes Jan 25, 2019 1:12:59 PM

Lancom Life

Lancom Group appoints Waruna Kirimetiyawa as CEO

It is with great pleasure that we announce that Waruna Kirimetiyawa has been appointed to the position of Group CEO of the Lancom Group of companies. With growth on the company agenda, Waruna is expected to substantially accelerate new customer and partner acquisition for DeskDirector in our international markets, while plans for Lancom include the imminent opening of new offices in Melbourne, Australia.

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Written By Priscila Bernardes Jan 22, 2019 12:42:14 PM

Amazon Web Services

Imran Sadiq earns "AWS Cloud Warrior" status

A year after Lancom earned Amazon Web Services Advanced Consulting Partner Status, our technical director Imran Sadiq has become one of only six people in New Zealand to be named an ‘AWS Cloud Warrior’.

‘Cloud Warrior’ is the informal name given to recipients of the Amazon Web Services Partner Network (APN) APN Ambassador status. APN ambassadors are technical experts passionate about contributing their technical knowledge to the community through public speaking engagements and digital content. An APN ambassador possesses deep expertise in the AWS platform, AWS certifications and is an active employee of an APN consulting partner.

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Written By Priscila Bernardes Dec 20, 2018 4:58:46 PM

Lancom Life

Our year in review

2018 has been a BIG year for Lancom. As we wind down for the holidays, we look back at the year we had and share with you some of the highlights from the past months.

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Written By Priscila Bernardes Nov 21, 2018 10:46:00 AM

Microsoft Office 365 Office 365 Digital Transformation

5 Business changing Office 365 features you should be using

With every release, the opportunities Microsoft’s Office 365 offers business to leverage technology gets strong and stronger. However, with all these great capabilities on offer, it can be a bit of a mind boggle trying to keep up – we get into a routine with the way we work, and sometimes changing that can be hard. 

But when there are such strong advantages to be had, it’s important to keep yourself, your staff, and your business up to date – that’s the key with any digital transformation!

So, for those of you who are on Office 365, or those curious as to the nitty gritty details of the opportunities within the ecosystem, here’s our take on the top 5 business changing features you need to be utilising.

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Written By Priscila Bernardes Nov 20, 2018 7:48:00 AM

cloud computing Digital Transformation

The top 6 cloud misconceptions you should know

There’s so much said about the cloud that it can quickly become a little confusing as to just exactly what it is, and what it isn’t. As a result, there are more than a few misconceptions and myths about it. Check out these top 6 misapprehensions about the cloud which should help you get the most from online services, while simultaneously reducing any risks.

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Written By Priscila Bernardes Nov 19, 2018 7:58:00 AM

cloud computing Digital Transformation

Cloud migration: It's not just a cost thing

 Cost savings tends to be a primary justification for moving into the cloud and for good reason: it generally (but not always) does mean reduced capital expenditure. However, there is a lot more to it; because cost savings are generally only a ‘once off’, too, it is the other benefits which have to be longer-lasting in order to deliver ongoing value.

More important than cost, by far, is that a shift to cloud computing should be accompanied by an appropriate business strategy. Cloud can, in fact, be a catalyst for further improvement.

For example:

Use the savings wisely

Use that ‘once off’ saving when shifting to the cloud to invest in other improvements. Upgraded to Office 365 rather than an on-premise capital investment? Use the leftover cash to invest in skills training to take advantage of the new applications in the suite (Flow, Teams, Power BI, OneNote, Sway, SharePoint).
By taking this approach, you’re able to leverage cloud computing to facilitate broader strategic goals; in this case, improving employee performance and convenience. Those Office applications, once you get to know them, are quite awesome in how they can transform the way people work.

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Written By Priscila Bernardes Nov 13, 2018 2:59:55 PM

Business Growth Business Culture Lancom Life

Getting to know: Aaron Corney

Growing up in Whangarei, Aaron moved to Auckland to study Digital Design at AUT focusing on Motion Capture and Game Design. After joining the design industry, Aaron found himself loving the creative side of the role however it didn't quench his thirst for problem solving.

Fast forward a few years later, Aaron is Lancom's Service Desk Manager, after shining as a Graduate Systems Engineer and Helpdesk Leader. We sat down with Aaron to understand more about him, and his recommendations for those seeking a management position in the technology sector.

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Written By Priscila Bernardes Nov 5, 2018 9:45:00 AM

Outsourcing IT innovation Business automation

The 5 things you need to know before signing an IT contract

Outsourcing some or all of your IT service requirements is a great way to improve focus on core business operations, benefit from reduced costs and access to more powerful, more capable technology on-demand. 

But, how do your shop for an Outsourced IT provider? Do you compile a list from google, send through an email requesting the price,then choose the most economical provider? Because they are all the same, all they do is fix IT issues, right? 

WRONG. 

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Written By Priscila Bernardes Oct 19, 2018 2:11:03 PM

cloud computing Amazon Web Services Keep up with Technology

The core foundations of AWS you'd be silly not to be using

If you are running servers or workloads in the AWS cloud, you’re probably aware of the Amazon Web Services Well Architected framework. First introduced by AWS in 2015, this framework is widely used by AWS Certified Architects to create a planned and structured infrastructure which will meet your needs today and into the future.

Consisting of five pillars, the Well-Architected framework sets the scene for having in place cloud foundations that complies with best practices. In this article, we dig a little deeper into it and consider the core pillars of AWS Foundations, and why you really should be using them in your environment.

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Written By Priscila Bernardes Oct 11, 2018 9:30:00 AM

Software Development cloud computing innovation

Here's why you should be thinking about a business app

Looking for that X factor which sets your company apart from the competition? Chances are, it can be found in software and that’s why you should be thinking about your company’s next application.

Think of the by-now usual suspects: Uber, Airbnb, Facebook, Amazon. These companies have revolutionised industries which were once unassailable fortresses, protected by regulation or high cost of entry.

How did they do it?

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