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Keep up to date with the latest in technology trends and business strategy. Learn fresh, practical tips to better your business through leveraging technology.

Priscila Bernardes

Priscila Bernardes
Passionate about relationship building, Priscila leads Lancom’s customer experience and growth initiatives. With an Executive MBA and a decade of IT experience, Priscila loves challenging the status quo and finding innovative ways to service our clients, while sharing what she is learning with the community.
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Recent Posts

Written By Priscila Bernardes Aug 9, 2019 3:37:00 PM

Software Development

Are you and your software developer speaking different "languages"? Here's how to communicate more effectively

A critical component of any team, is communication. 

And when it comes to developing customised software applications, middleware integrations, apps or anything in the software development world, it is critical to be able to communicate with your team effectively, to ensure the desired outcome is reached, in the shortest timeframe possible.  

Known for being less vocal, developers will often rely on stakeholders to ensure an effective communication process in a project or ongoing relationship. This is where the challenge comes in. Often, stakeholders won’t necessarily know or take for granted “obvious” information that developers may not be aware of, adding complexity and mutual frustrations to a project – which ultimately reads as cost. 

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Written By Priscila Bernardes Jul 22, 2019 1:30:00 PM

IT security

Two Factor Authentication:The Email Protection Must-Do

Ah, internet scams. They’re everywhere these days and, as you can imagine, they are increasingly sophisticated in their attempts to fool you into handing over hard-earned cash. One of the most recent to emerge presents you with one of your own passwords as well as a lurid story about internet surfing habits in an effort to scare you into paying money to the scammer.

Without going into the gory details of that particular scam (because it is just one example of many), it does serve to highlight the necessity for two-factor authentication (2FA) for all your online accounts and services. With businesses relying on emails as its main communication tool, and hackers being aware of this, it’s an excellent idea to enable 2FA for your Outlook emails, too.

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Written By Priscila Bernardes Jul 17, 2019 6:11:53 PM

Business Growth Business Culture Lancom Life

Getting to know: Dan Apperley

A brand new addition to the Lancom team, Dan Apperley joins our business as a Customer Success Manager. With a mission to further Lancom's customer-centric vision, Dan is coming on-board to work with our growing customer base in delivering pragmatic solutions to achieve their goals.

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Written By Priscila Bernardes Jul 17, 2019 9:00:00 AM

cloud computing Digital Transformation

It is time to quit the relationship with your server. Here’s Why.

That’s right, you need to call time on your relationship with the office server. If it helps, you can promise one another you’ll just be friends, and relegate the server to a minor role on the side. Or go hard, pull the pin completely and shut it down for good.

Admit it, you’ve probably had a few technology love affairs over the years. Was it the iPhone? That shiny new convertible laptop? We might not have been there, but did you brag about impressive specifications just after spending tens of thousands on the new server?

Maybe so, but times have changed and it just doesn’t measure up any longer.

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Written By Priscila Bernardes Jul 12, 2019 8:08:31 AM

Business Growth Business Culture Lancom Life

Getting to know: Waruna Kirimetiyawa

Leveraging technology to create solutions that meet and exceed business needs is the stuff that drives Waruna.

He will get inside your skin, see things from your point of view, envisage the solution and make it happen!

Waruna started his career at Lancom as Graduate Systems Engineer, 16 years ago. We knew from the get go he had more to offer, and he sure didn't disappoint us!

With a fantastic trajectory Waruna rose through the ranks becoming Lancom Chief Technology Officer, General Manager, and now the Group CEO.

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Written By Priscila Bernardes Jun 25, 2019 9:30:00 AM

productivity cloud computing Digital Transformation

5 signs that your business is ready for the cloud

With the whole world apparently going cloud crazy, you might get the idea that you’re missing out (and the chances are, if your technology systems are long in the tooth, you are). Check out these five signs which show your business is ready to take the leap…and reap the rewards.

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Written By Priscila Bernardes Jun 13, 2019 6:07:00 PM

efficiency innovation Digital Transformation

Key areas to focus on to help your business adapt to the digital age.

Digital adoption for business is often talked about as though it is a simple choice of picking a technology, and implementing it within your business. However, for established organisations, it’s not as easy as a flip of a switch, it requires a deeper business change.

Embarking on a business wide change is not a project most people jump into when everything is running smoothly, but it is required if businesses want to stay ahead. To help you get going, we’ve identified the top three areas you should focus on that have the greatest impact in your business’ ability to adopt technology.

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Written By Priscila Bernardes Jun 12, 2019 5:08:00 PM

Software Development

What you need to know about software development in 2019

Over the last 5 years we have seen the rise of technology integrations with our businesses, with it amalgamating into what we see today: a world driven by software 

For those looking forward, there is leverage to be had at the forefront of this shift, in the form of competitive advantage. 

If you're a frequent reader, you will know creating business value through technology is something we are very passionate about. So in this post we want discuss the top software development trends your competitors will be leveraging in 2018, and you should be too!  

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Written By Priscila Bernardes Jun 7, 2019 7:06:00 AM

innovation Business automation Digital Transformation

The six ways innovative companies are growing in 2019

These days, there’s a persistent drive for organisations of every type to be innovative. It’s implied every time you hear the term ‘digital disruption’ or ‘digital transformation’. But just what does it mean to be innovative – and is it really necessary for your business?

It’s easy to answer the first part of that question.

‘Innovative’ simply means ‘something new’ and there are multiple opportunities within most businesses to do just that (new processes, experiences, features, customers, products and services, and business models.)

→ Click to tweet! 

 

In turn, most of these opportunities can be partially or fully enabled by readily available technology. More on that in a moment.

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Written By Priscila Bernardes May 17, 2019 7:58:00 AM

Business automation Digital Transformation

The fundamentals of Blockchain: What you need to know

With all the advances in technology over the last three decades, the discovery of blockchain technology has arguably been one of the greatest, and most disruptive discoveries yet. 

Blockchain is inherently difficult to comprehend, because to understand blockchain technology, we need to adopt a new understanding of certain technologies and terms... but that's where we come in! 

Due to the hype, and prevalence blockchain technology is set to play in our future, we want to demystify what it is, and how it will affect business. 

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