LANcom's new Hosted Desktop Service could mean you never have to buy a server again. With this service LANcom will run your business applications for you on our servers, relieving you of the costs and responsibilities of maintaining server equipment. .

How does this work?
The LANcom Hosted Desktop Service uses Microsoft and Citrix technology to create a fully functioning desktop for your employees, with access to all the applications they need, which they can login to from any computer connected to the internet.

What are the main benefits of the LANcom hosted desktop service?

1. Reduced Cost – With the LANcom Hosted Desktop service you can avoid paying for server hardware as well as the associated costs of running a server like storage, cooling, and warranties. This service is a fixed monthly cost based on your exact number of users, so budgeting is easy.
    
2. Peace of mind - With this solution you no longer need to be troubled by: backups and tape rotations, keeping your software up to date, or storage worries. All your backups and software updates will happen automatically and you will have access to as much data storage as you require. This service also ensures that you have a secure environment.
    
3. Flexibility – The LANcom Hosted Desktop Service can scale to all sizes of businesses, easily grows with your business, and can even work across platforms.
    
4. Mobility – Users of a hosted desktop can access their applications and data from any computer, anytime, anywhere. This feature makes remote working extremely easy.

What is included in the LANcom Hosted Desktop Service?

The premium version of this service combines Hosted Desktop with our Fully Managed Service Program giving you the benefits of a completely managed solution including unlimited helpdesk support, strategic planning and advice, and much more. To read more about our Fully Managed Service Program click here. 
 

LANcom has a new service called the LANcom Hosted Phone System which allows you to have all the benefits of an advanced VOIP phone system without a large capital investment. With this service you just pay a small monthly fee per-user and LANcom will set up and run your phone system for you.

Here are some on the main benefits of the LANcom Hosted Phone system.

1. Cost – Switching to a VOIP phone system can save you a lot of money on phone calls, but in the past these savings had to come after a large capital investment to get your phone system set up. With the LANcom Hosted phone system we will deliver and manage your phone system for you, allowing you to have a feature rich system for just a simple monthly fee.
   
   
2. Mobility – With this technology you will have access to your phone system anytime, and anywhere you have an internet connection. If users want to work from home they can simply take their phone handset home with them, log in to the phone system from their home internet connection, and take calls as if they were at the office.
   
   
3. Flexibility – This system can integrate with Outlook and mobile phones allowing you to make and take calls how you want. You could for example set both your desk phone and your mobile to ring when you have an incoming call, so you can answer your calls no matter where you are. You can also setup rules for how your calls are directed such as ‘whenever I’m out of the office for the day calls go straight to voicemail’ or ‘whenever I’m at lunch calls go to my mobile’. You can also have your voicemails sent to your Outlook inbox.
   
   
4. Scalability - With this service you will not need to worry about upgrading your phone system as your business grows. The LANcom hosted phone system can easily grow and evolve with your business. Adding a new user is easy, and whether you have 20 users or 20,000 the LANcom hosted phone system can to support you.
   
   
5. Collaboration – The technology in this system makes conference calling easy. You can setup a conference from your computer, creating a number for everyone to call or have the system call you. You can even have the whole conversation recorded so anyone who misses it can catch up. You can also share your computer screen or just a particular document with other computers, meaning you can create and edit documents together.
   
   
6. Unified communications – One of the best things about this system is the Unified Communicator Client. It is from this program on your computer you can access everything to do with you communication. From this client you can: see who else in your organization in online and their availability, securely instant message others in your company, see your voicemail and call history, set up audio or video conferencing, and much more.

If you would like to learn more about the LANcom Hosted Phone System please contact us at info@lancom.co.nz or 09 377 8282.